Live Expert to VC Animal Clinic

Live Expert is a convenient online consultation

Do you want to consult a doctor without coming to the vet clinic in Kyiv? Can't visit Animal clinic because of your stay in another city or country? Especially for you, we have developed the Live Expert service - a virtual doctor's appointment, which is held at a pre-arranged time of your chosen day.

Features of the Live Expert service

An online veterinarian's appointment is an opportunity to learn about the peculiarities of keeping a pet according to its breed and age, as well as to confirm or deny the connection of suspicious symptoms with any disease.

The service of our vet clinic in Kyiv Live Expert will save you time and effort on the way to the vet center, as well as eliminate the need to sit in line. The consultation involves communication via audio and video or text messages in your usual program:

• Skype.
• Viber.
• Telegram.
• WhatsApp.

It must be paid for before the consultation. For customers who are outside of Ukraine, due to the time difference, there is a record for a certain date and time.

Important information for owners whose animals have health problems. Online, without examining the patient, even the best veterinarian in Kyiv can only make a symptomatic diagnosis. The owner has a great responsibility. It is necessary to honestly answer the questions of the veterinarian, to describe in the smallest detail the condition and behavior of the pet, to respond responsibly to requests and listen carefully to all recommendations.

The doctor of our veterinary clinic in Pozniaky may ask you to send a photo of test results, a vaccination card and other information on the animal's medical history, so all documents should be prepared in advance. When the consultation is over, you will receive an opinion in electronic form.

How to order an online consultation?

Online consultation with our specialist is a modern alternative to calling a veterinarian at home. To communicate with a veterinarian remotely, do the following:

• Click "Start consultation".
• Provide your contact information, method and program for communication, choose a convenient time.
• Pay for the service.

We ask you to put a reminder on your smartphone about the upcoming online consultation with a veterinarian. Sometimes punctuality goes beyond ethics and becomes a decisive factor in the quality of life of our patients!